1. Privacy Policy

1.1. This document establishes the Privacy Policy of the Farmácia Pereira Gago Website (hereinafter "Privacy Policy") and forms part of the Terms and Conditions of Use of that same Website (hereinafter "Terms and Conditions"), and should be read together with them. The Terms and Conditions establish the rules for using the Website, including limitations and exclusions of liability. Please read the Privacy Policy and Terms and Conditions carefully before using the Website. By providing your personal data, you authorize its collection, processing and use in accordance with the rules defined here.
1.2. Unless expressly stated otherwise in this document, all terms defined in this Privacy Policy shall have the meaning assigned to them in the Terms and Conditions.

2. Data Controller

2.1. The data controller is Farmácia Pereira Gago, Unipessoal, Lda, Tax ID 501370358, located at Rua de Santo António 81, 8000-284 Faro (hereinafter "Company").
2.2. The Company's contact details are:
Email: geral@farmaciapereiragago.pt or 
Postal Mail: Rua de Santo António 81, 8000-284 Faro.

3. Personal Data Processing

3.1. By using the contact form, the User expressly consents to the processing by the Company of the following categories of personal data: name, telephone contact and email address; the IP address of the computer or mobile device from which access to the Website is processed may also be collected. Personal information sent by the User to the Company by post, telephone, fax, mobile messages or any other communication channel will also be processed.
3.2. Navigation and registration on the Site involves the use of Google Analytics, resulting in the aggregated processing by the Company and Google of the following categories of information: geographic location of access (continent, country, city), age, gender, language, device from which access is made (e.g. mobile device, tablet, desktop) and browsing behavior on the page (e.g. new user or returning user, average session time, average time on each page, including in the private area). For more information about the use of Google Analytics on the Website, please see point 6 below.
3.3. For the purposes of this Privacy Policy, any data or personal information relating to the User processed by the Company will be generally referred to as "Personal Data".
3.4. Some personal data is mandatory, being properly marked, and in case of lack or insufficiency in providing this data, the message will not be sent by the User to the Company.
3.5. By filling out the Website contact form, the User expressly consents to the processing of Personal Data for the following purposes:
a) browsing and using the Website;
b) managing contacts with the User;
c) sending information or events related to the Company;
d) carrying out marketing actions;
3.6. The Website may provide areas related to games, contests or forums (chat forums) and, regarding each of them, the User may be requested to provide Personal Data, which will only be processed after the User's express consent; prior to giving consent, the User will be informed about the categories of Personal Data to be processed and the respective purposes; this Personal Data will be subject to this Privacy Policy.
3.7. The User expressly authorizes the Company to carry out or promote marketing actions by sending advertising messages to their mobile phone or email or to promote products and/or related events.
3.8. The protection of Users' privacy is a concern of the Company. The personal data collected is processed electronically and in strict compliance with personal data protection legislation, being stored in specific databases created for this purpose. The Company strives to respect best practices in terms of security and protection of personal data, promoting actions and improving systems to safeguard the protection of Personal Data and undertakes to adopt appropriate technical and logical security measures to protect the Personal Data processed to carry out the purposes mentioned above.
3.9. There is no recourse to subcontractors nor communication of data to other entities.

4. Consent

4.1. Regarding direct marketing actions, the User's right to revoke consent will be ensured in all of them, simply by subscribing to the "unsubscribe" link in the message sent.
4.2. The revocation of consent for the processing of Personal Data, as provided for in the previous paragraphs, implies, depending on the specific situation, limited navigation on the Website as well as the impossibility of receiving direct marketing messages.

5. Access, Update or Deletion of Personal Data

5.1. Unless otherwise indicated by the data subject, the Company will assume that the collected data was entered by them and that its entry was authorized by them, being true and accurate.
5.2. The Company ensures the User the right to access their data, without restrictions and without unjustified delays, transmitting the information concerning their data in clear language and strictly corresponding to the content of their registration.
5.3. To exercise the rights of access, update, rectification and deletion of Personal Data, the User must contact the Company in writing, to one of the postal or email addresses indicated in 2.2. above.

6. Cookies and Information Storage and Access

6.1. The Website uses "Cookies". Cookies are small text files that identify your computer on our server; the Website is located on a standard Apache server. Cookies themselves do not identify the individual user, only the computer or device used.
6.2. We use Google Analytics services on this website to assess the effectiveness of our content and our users' preferences which allow us to contribute to the optimization of this Website's operation. We use performance cookies to monitor how individual users access our Website and how regularly. This information is used for statistical purposes only without identifying any particular user.
6.3. All browsers allow the User to accept, refuse or delete Cookies, namely by selecting the appropriate settings in their browser. You can configure Cookies in the "options" or "preferences" menu of your browser. To learn more about Cookies, visit www.allaboutcookies.org.
6.4. As indicated in 3.2. above, the Site uses Google Analytics, which collects and processes User data. The use of Google Analytics aims at the following purposes: access to statistical information about Users, determination of the usefulness, interest and number of accesses to the Site, tracking and monitoring of visited pages and content, countries from which the Site is accessed and methods of using the Site. To learn more about Google Analytics, visit www.google.com/intl/pt/policies/privacy/partners/.
6.5. The Company will obtain, from the User and whenever legally required, the respective consent to the use of Cookies and information storage and access mechanisms, as required by law.

7. Changes to the Privacy Policy

7.1. The Company reserves the right, at any time, to make modifications or updates to the Privacy Policy, security and data protection, with relevant changes being duly notified to the User through the Website, by means of a specific notice that will appear when using the Site. Whenever legally required, the User's consent to such modifications or updates will be required. Refusal of consent may imply, depending on the specific case, the impossibility of accessing the Website.
7.2. In case of conflict between this Privacy Policy and those that may be subsequently published following changes, the latter shall prevail over the former.

Last update: March 2025